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Customer Reviews

We could make grand claims about the qualty of our services, but we prefer to let our customers do the talking for us:

 

Trinity helped us develop a new formulation requiring test method development, validation and ICH stability studies.
The staff were knowledgeable, fast to respond - even with a 6 hour time difference, and easy to deal with.” 
Lorin Reicks, Operations Manager, Lil’ Drug Store Products, Inc., USA

Biosynth AG required an improved testing method for a fine chemical. Trinity was able to deliver this and we were very impressed with the response time (updates and paperwork delivered within 24 hours).
We were made to feel like part of the team – with direct access to those doing the testing – which made the whole process very smooth.
We would definitely use Trinity again.”

Lukas Wick PhD, Head of R&D at Biosynth AG

Sterling required Non-Routine Testing on a generic product we had purchased that had some issues. We needed to ascertain whether the fault lay with the product being sub standard, and needed to ascertain this quickly before the refund window expired.
Trinity provided a fast turnaround on these tests, getting to the heart of the problem and delivering results that allowed us to get a refund.
Qamar Nawaz, MD of Sterling Pharma

Fleet have used a number of contract labs over the years.  Disappointed by the slow turnaround times, lack of commitment to delivery dates and poor communication, we moved our Raw Material testing to Trinity Scientific. We have been delighted with the difference.
Trinity listen to us, respond effectively and, significantly, they are able to deliver test results in 5 days.
Ongoing dialogue makes our jobs so much easier and their personal touch makes us feel cared about and valued."
Hanna Coonagh, MD of Fleet

With 18 years in the industry, I have never experienced such a fast turnaround, with quotes often returned the same day!
Trinity make it easy to work with them.
Haziq Patel, MD of FORVIVO associates Ltd.

Crescent Pharma needed a contract lab for batch release work and chose Trinity Scientific who proved to be very reliable. They have a 100% record of delivering C/A's on time and even sometimes came back earlier than the due date. They have been very open with their communication and kept us up to date with ongoing work on a regular basis. Working with a contract lab that responds within 24 hours, that effectively delivers and is on time really eased the pressure on us. Their professional and personal touch makes them a pleasure to deal with. 

Cian Condon -  Supply Chain Manager of Crescent Pharma.

We have worked with Trinity for over a year on a new development project targeted at a global market. During this time Trinity have become an integral part of the development process, always demonstrating flexibility and responsiveness to the project demands, which have been many. Being able to discuss the issues and feedback from authorities directly with those responsible for the project, as soon as they come to light, has been a huge advantage in turning the responses around quickly and getting this project across the line.       

The project and overall working experience has benefited from the expertise and professional approach of the team at Trinity